Measures to combat COVID-19
We have implemented the following practices to safeguard our patients and staff as much as possible during the COVID era:
Air filtration and ventilation
All research points to breathing air in enclosed spaces shared by others as a primary risk factor for COVID contagion. We have invested in equipment to double our current (already high) levels of HEPA+charcoal air filtration to far exceed manufacturer recommendations for our treatment rooms and central area. We have a beautifully windowed office with the advantage of being able to open doors and windows to establish cross-breezes throughout the day, and will heavily ventilate rooms after each patient. We rotate the use of our treatment rooms (including our newly refurbished upstairs room) so that each room has ample time to ventilate with windows open and fans, and/or air filters on high between patients. Additional measures include installation of a UV-C light air decontamination system into our central HVAC, and a digital air quality monitor to ensure we are suppressing aerosol concentrations with sufficient air turnover rates.
We fully disinfect vinyl bed surfaces, clinic supply surfaces, doorknobs and other touched surfaces between room re-use. Disposable table coverings and single use of any needed linens makes sure every patient encounters a pristine surface. The bathroom and other patient-contact areas will also see decontamination between patients. Practitioners wear clean medical scrubs and continually disinfect hands with proper hand-washing or sanitizer.
Masking and distancing
All staff and patients are required to remain masked (unless it must be removed by the patient within the treatment room for medical reasons). Waiting room use is discouraged and virtual check-out options, like stored credit cards and online scheduling, are encouraged. Guests are asked to wait off-site unless medically necessary or accompanying as a guardian. Patients are screened and asked to quarantine at home for two weeks after exposure to high-risk environments like commercial flights, or the appearance of any COVID-like symptoms.
Personal practices and building immunity
We take our personal practices extremely seriously, limiting travel, social exposures and unnecessary health risks and maintaining a healthy lifestyle. Staff receive free or discounted vitamins, supplements and acupuncture treatments. Per State guidelines they must receive regular temperature checks and remain at home if suffering any symptoms of illness.
Building optimum immunity is a perhaps under-emphasized strategy for fighting COVID infection, but one we can't ignore as acupuncturists. We look forward to helping those who are able to come see us build their immune strength. If you feel unable to venture out at this time, let us work with you remotely to develop some immune-building strategies. Contact us for more information.
to help keep our clinic safe
We ask that patients with any newly acquired upper respiratory or infectious symptoms (cough, sore throat, phlegm, congestion, sudden fatigue, body aches or fever) refrain from using our clinic at this time. Patients who have been in high-risk environments (such as commercial flights) are asked to wait at least two weeks before coming in, for the safety of our staff and our many immunocompromised patients.
Patients are required to be masked at all times; surgical masks are available for $2 purchase if needed. Leave unneeded items in your car and whenever possible wear or bring clothing appropriate for your session (shorts, tank top) to avoid the need to use our covers. Please wash hands or use hand sanitizer on our front desk upon arrival.
To minimize waiting area use, we highly recommend patients load their credit card number with us. This can be done online in your Jane (online scheduling) account, over the phone with us, or leave your card out front to get entered in during your treatment. If you are early please wait in your car instead of our waiting room. Guests are not permitted on site unless they are the guardian of the patient and/or needed for medical reasons. Thank you for your cooperation and understanding.